Privacy Policy

How GoZephyr collects, uses, stores and protects information provided through its website and business interactions.

1. Introduction

GoZephyr Private Limited ("GoZephyr", "we", "us" or "our") respects your privacy and is committed to protecting personal information shared with us through our website, enquiry forms, email, WhatsApp, phone calls, and other business communication channels.
This Privacy Policy explains how we collect, use, disclose and protect information in connection with our website and business activities.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

Name and designation
Company or business name
Mobile or telephone number
Email address
Business or delivery address
GSTIN and other business registration details
Product requirements and enquiry details
Information submitted through contact or enquiry forms
Communications and correspondence with GoZephyr
Technical information such as IP address, browser type, device information and website usage information, where collected through cookies or analytics tools

We generally collect only information that is reasonably necessary for our business and operational purposes.

3. How We Use Your Information

We may use the information collected to:

Respond to enquiries and requests
Provide product, pricing and availability information
Process and manage business relationships
Prepare quotations and commercial proposals
Process orders and coordinate delivery
Verify business or GST details where required
Communicate regarding products, services and business requirements
Improve our website, products and services
Maintain business, accounting and legal records
Prevent misuse, fraud or unauthorized activity
Comply with applicable legal and regulatory requirements

Where applicable, promotional or marketing communications will be sent in accordance with applicable law, and you may request to stop receiving such communications.

4. Cookies & Analytics

Our website may use cookies and similar technologies to:

Enable essential website functionality
Understand website traffic and usage
Improve website performance and user experience
Analyse website engagement and visitor behaviour

Third-party analytics or technology providers may process certain technical information on our behalf.
You may be able to manage or disable certain cookies through your browser settings. Disabling some cookies may affect website functionality.

5. Information Sharing

GoZephyr does not sell personal information.
We may share information with trusted third parties where reasonably necessary for business operations, including:

Website and technology service providers
Analytics providers
Logistics and delivery partners
Payment or financial service providers, where applicable
Professional advisors and service providers
Government authorities or other parties where required by applicable law

Such sharing will be limited to what is reasonably necessary for the relevant purpose.

6. Data Security

GoZephyr takes reasonable technical and organisational measures to protect information from unauthorized access, misuse, alteration, disclosure or loss. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, accounting, tax, legal, compliance and dispute-resolution requirements.
When information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable legal and business requirements.

8. Your Privacy Rights

Subject to applicable law and any applicable limitations, you may contact us regarding:

Access to personal information held by us
Correction of inaccurate information
Deletion or erasure where legally permissible
Withdrawal of consent where processing is based on consent
Opting out of promotional communications

Requests may be subject to verification and applicable legal, contractual or record-retention requirements.

9. Grievance / Privacy Contact

For privacy-related questions, requests or complaints, please contact:
GoZephyr Private Limited
Attention: Mr. Muralidharan
Email: murali@gozephyr.in
Phone: 96290 02595

We may update this contact information from time to time.

10. Policy Updates

GoZephyr may update this Privacy Policy periodically to reflect changes in our business, website functionality, technology or applicable legal requirements.
The updated version will be published on this page with the revised effective date.